SUBSTITUTION POLICY 🌸

Substitution Policy

in some instances, photos may represent an overall theme or look and include a one time vase, add on, or wrapping paper which can not be recreated.

In some occasions the bouquets may not match the photo but its temperament will. If necessary, substitutions of flowers and/or containers happen due to weather, seasons, and shipping conditions which may affect the availability of certain flowers. If we come across an issue with one of your floral choices, we will ensure to switch the product for one of similar shade or same in value to maintain the same color scheme and concept.

Some of our bouquets include unique wrapping paper that we no longer have available. If that happens to be an issue, the wrapping will be replaced or switched for one similar in color or print.

If any design is extremely important in your floral order please leave a note with your order or call us to make sure we have it available.